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Testimonials

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We can’t say enough about Susan and how great our experience with her was! Susan helped us find a beautiful home in Austin when we thought it wouldn’t be possible. Since we were living in San Antonio during our search, we were only able to view homes on the weekends. Susan sacrificed most of her Saturdays so we could view upwards of 10 homes every weekend for weeks on end and remained positive and realistic throughout. She has been doing this for ages and it shows; her knowledge of the Austin area is invaluable and she gave us great advice to help us steer clear of any real estate pitfalls. If you value an agent who is experienced, professional and will act in your best interest, you will be glad you p…
We can’t say enough about Susan and how great our experience with her was! Susan helped us find a beautiful home in Austin when we thought it wouldn’t be possible. Since we were living in San Antonio during our search, we were only able to view homes on the weekends. Susan sacrificed most of her Saturdays so we could view upwards of 10 homes every weekend for weeks on end and remained positive and realistic throughout. She has been doing this for ages and it shows; her knowledge of the Austin area is invaluable and she gave us great advice to help us steer clear of any real estate pitfalls. If you value an agent who is experienced, professional and will act in your best interest, you will be glad you picked Susan!
Phil & Regina
For me and my partner Alfonso Hernandez, the services and attention that Jimena López has given in the purchase of the land that we have made with her support have been very effective, timely, and expeditious, with support to understand the real estate market. Her services have gone beyond their obligations, with graphics of similar properties in the area, available and sold, ordered in price and size, as well as location. It has also been very helpful in contacting the authorities to understand development potentials and limitations and regulations. Regarding the documentation and closing and titling procedures, she has kept the information clearly and on time. I recommend her as a very active, committe…
For me and my partner Alfonso Hernandez, the services and attention that Jimena López has given in the purchase of the land that we have made with her support have been very effective, timely, and expeditious, with support to understand the real estate market. Her services have gone beyond their obligations, with graphics of similar properties in the area, available and sold, ordered in price and size, as well as location. It has also been very helpful in contacting the authorities to understand development potentials and limitations and regulations. Regarding the documentation and closing and titling procedures, she has kept the information clearly and on time. I recommend her as a very active, committed, and responsible real estate agent; it has been a very pleasant and satisfying experience working with her and the team that supports her.
Alfonso Gómez C.
Hello all, I don't usually write up recommendations, but when somebody does an exceptional job for me, I want to thank them by making it known to others how much I appreciate the work they did for me and how they might benefit from that person's help as well. That is the case with Susan Avant, our Realtor. Susan Avant handled the selling of our beloved 804 condo and did a superior job handling all aspects of it. There wasn't a single question that we could come up with that Susan didn't know the answer immediately. All of her feedback turned out to be spot on. Her experience is 10 miles deep. To us, that is the key to making sure the transaction goes smoothly. In our mind, knowing how to handle situatio…
Hello all, I don't usually write up recommendations, but when somebody does an exceptional job for me, I want to thank them by making it known to others how much I appreciate the work they did for me and how they might benefit from that person's help as well. That is the case with Susan Avant, our Realtor. Susan Avant handled the selling of our beloved 804 condo and did a superior job handling all aspects of it. There wasn't a single question that we could come up with that Susan didn't know the answer immediately. All of her feedback turned out to be spot on. Her experience is 10 miles deep. To us, that is the key to making sure the transaction goes smoothly. In our mind, knowing how to handle situations that pop up in realtime quickly and correctly is what separates the pros from the others. She was highly responsive - even at night, weekends, and whenever the situation called for it. Susan also aggressively marketed our condo - without us even asking her to. For example, imagine our surprise when we found our condo on the back cover of the Compass full-color magazine! In addition, she marketed our property to contacts in other geographies such as Houston. Many buyers in Austin come from other geographies. That "getting the word out" maximized our exposure and ultimately helped find interested buyers. My wife and I strongly recommend Susan for any residential real estate effort you may have!
Frank B.
As a first time homebuyer, I feel super lucky to have found Susan and Whittney. They took the time to figure out exactly what level of guidance I needed throughout the home buying process. They were available and extremely responsive when it came to answering my questions (some seemingly obvious in retrospect). Susan and Whittney were very helpful in communicating the nuances of the Austin market: accelerated timelines, buyer + seller dynamics and neighborhood insights. Throughout the entire process, I felt that they were 100% looking out for my best interest. Specially, I was concerned with formulating competitive offers/asks, without buying my way through the process. Not only did they help me but they …
As a first time homebuyer, I feel super lucky to have found Susan and Whittney. They took the time to figure out exactly what level of guidance I needed throughout the home buying process. They were available and extremely responsive when it came to answering my questions (some seemingly obvious in retrospect). Susan and Whittney were very helpful in communicating the nuances of the Austin market: accelerated timelines, buyer + seller dynamics and neighborhood insights. Throughout the entire process, I felt that they were 100% looking out for my best interest. Specially, I was concerned with formulating competitive offers/asks, without buying my way through the process. Not only did they help me but they were very transparent about it. Walking me through their research and reasoning. It was extremely comforting, especially as a first time homebuyer. I love the home that they helped me get, but I can confidently say that I would be lucky to have them guide me through my next home buying experience. Without question, I would recommend Susan and Whittney to anyone seriously considering taking the dive into the Austin housing market.
Nic
Monica Jones was the first we have needed in many years. I was concerned about how to find a realtor I could trust. I could not be happier that I was able to find Monica. Our property was very unique and even in the current seller's market, we knew it would take a buyer with specific needs. Monica walked us through the complete process, kept us on track for every showing, meeting, etc. She had a professional give me advice on how to set up my interior, and had professional photographs taken that showcased the many positives we had. When we got down to dealing with offers and negotiating, Monica gave honest advice and was always thinking about our needs and desires. I honestly wish I could tell everyone ou…
Monica Jones was the first we have needed in many years. I was concerned about how to find a realtor I could trust. I could not be happier that I was able to find Monica. Our property was very unique and even in the current seller's market, we knew it would take a buyer with specific needs. Monica walked us through the complete process, kept us on track for every showing, meeting, etc. She had a professional give me advice on how to set up my interior, and had professional photographs taken that showcased the many positives we had. When we got down to dealing with offers and negotiating, Monica gave honest advice and was always thinking about our needs and desires. I honestly wish I could tell everyone out there to call Monica Jones because of the great service she provided. I should also add that everyone at Compass was a great help, and if Monica was unable to get there quickly, another Compass agent would come. It's a great company to do business with and if all agents are as caring and professional as Monica, then it's well worth it to give them a call!
Lisa T.
I’ve known Susan Avant for quite a while as our sons were in school together. I specifically selected Susan because she’s always been very positive and knowledgeable about her profession. Her professionalism is a source of confidence in her for me. I feel she was discreet and confidential in her dealings with us both in giving a fair assessment of our house to be sold and her advice in the house we chose to have built. During the construction process, she went above and beyond in attending construction meetings, advising us on selections and reassuring us as we progressed through the process. I doubt every realtor would have been as attentive. Selling our house proved to be a challenge, but she reassured …
I’ve known Susan Avant for quite a while as our sons were in school together. I specifically selected Susan because she’s always been very positive and knowledgeable about her profession. Her professionalism is a source of confidence in her for me. I feel she was discreet and confidential in her dealings with us both in giving a fair assessment of our house to be sold and her advice in the house we chose to have built. During the construction process, she went above and beyond in attending construction meetings, advising us on selections and reassuring us as we progressed through the process. I doubt every realtor would have been as attentive. Selling our house proved to be a challenge, but she reassured us, giving us advice along the way as to how we might improve the marketing of our house. It took a while in a competitive market, but she kept us abreast of changes, competing homes, and in the end, guided us as we made our decision on a buyer. I highly recommend Susan Avant.
Jan R.

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